Technical Support
More than just glue plotters
We establish a dialogue, which covers every stage of our cooperation. Our aim is not only to give you a solution, but also to share our know-how. The process is divided into 6 stages, each one addressing a particular aspect of our service.
Fast & remote support
With cameras and remote access software installed in all FELIX GLUER machines, the troubleshooting process is quick and efficient, keeping the downtime to a minimum. For any additional issues, customers gain access to the online manual database.
Easy access to spare parts
As a FELIX GLUER customer, you also get a round-the-clock access to our spare parts stock. All FELIX GLUER elements are indexed and can be replaced without a hassle due to detailed visual instructions and additional video materials available online.
Trusted by 150+ companies
Brands that trust FELIX GLUER include: